How to Update your TSC3/Ranger Operating
System Firmware to Deal with the SHA-1
depreciation
In November 2013, Microsoft announced that it is deprecating the use of
the Secure Hash Algorithm-1 (SHA-1) in SSL and code signing
certificates. The older and less secure algorithms started being phased
out in 2015-2016 by the providers of SSL certificates, to ensure that the
new and improved algorithms are being used.
After July 7th 2016, Trimble can no longer support AccessSync,
Equipment Manager, or Mobile Email on devices with SHA-1. These
users will need to upgrade to the latest TSC3 Operating System version
3.0.3 if they wish to continue to use AccessSync.
If your device cannot support SHA-2 it will continue to operate and
software will still run in most cases. The limitation is when you need to
connect to a certified, secure server. Most license servers are secure and
this connection will be rejected by the server and fail
NOTE* The Tsc2 and earlier model controllers are not supported. They
will still function for field collection but will not support the new sha-2
algorithms.
Please visit this
link for more detailed information regarding
the Microsoft digital certificates and which Trimble hardware
is affected.
- Retrieve your software versions
- Backup your data
- Run the Operating System Update
- Reload your software
- Copy your data back to the TSC3/Ranger 3
- Update your field software if needed
Firmware Update Detailed Workflow
1. Retrieve your software versions by opening Trimble Access,
clicking on the icon in the top left corner and go to about.
a. Watch this video on How to Install and Run TAIM currently
TIM
2. Backup your data to your PC
a. Create a folder on your desktop. We recommend
company/field crew name and Software Version
Example NEI 2015.22, Crew1 2015.22
b. Connect the TSC3/ Ranger 3 to your computer via Windows
Mobile Device Center and use File Explorer to copy the data
into the desktop folder. The Trimble data will be located
under My Mobile Based Device/Trimble Data
3. Instructions for Installing the TSC3/Ranger 3 Operating System
Update Windows Installer Package to your PC or you can watch
this
video.
Before installing this firmware you need to copy all data files
from the Ranger 3 / TSC3 to your PC. Also, be prepared to
reinstall all 3rd party programs. When you install this firmware,
you will lose all data and 3rd party programs that are currently
on your Ranger 3 / TSC3. Factory installed applications such as
CellStart, SatViewer and ScanAgent will be automatically reinstalled.
b. Open the Windows Installer Package on your computer and
begin the installation
c. Click on the ‘Next’ button
d. Click in the radial button next to: 'I accept the terms in the
License Agreement' and click the 'Next >' button.
e. Click the square button next to 'Install'.
f. Click the 'Install' button.
g. When the installation has completed, click the 'Finish'
button.
4. Once the Windows Installer Package file is installed on the
computer, you can then update the Operating System on your
Ranger 3 / TSC3 at any time by using the instructions below.
a. Open the Firmware Update Wizard by browsing to: Start >
All Programs > Trimble >
TSC3_RANGER3_FWUpdateV3.0.2.0_LP > TSC3_RANGER3
Firmware Update Wizard / Run the TSC3_RANGER3
firmware update wizard.
b. Click the 'Next >' button.
c. Click the 'Next >' button.
d. Place the Ranger 3 / TSC3 in USB mode by doing the
following:
Reset the Ranger 3 / TSC3 by holding the Power button
down for a few seconds until the countdown appears,
then release and tap the 'Reset' button.
After you see the white screen that says 'Bootloader'
at the top, you will briefly see the
Red/Green/Blue/Gray vertical striped lines. Then a
gold screen appears
As soon as you see the gold screen appear press the
power button and THEN the ok button to enter USB
mode.
If you fail to get into USB mode, you must repeat these
steps.
e. Connect the AC Adapter to the Ranger 3 / TSC3.
f. Connect the Ranger 3 / TSC3 to the PC with the USB cable
provided with the handheld. The USB Host side attaches to
the computer and the mini USB side attaches to the Ranger
3 / TSC3.
g. Click the 'Next >' button on the Firmware Update Wizard.
h. Click the 'Next >' button.
i. Click in the radial button next to: 'I accept the terms in the
license agreement' and then click the 'Next >' button.
j. After the installation is complete, click on the 'Next >'
button.
k. Click the 'Finish' button to close the Firmware Update
Wizard.
5. Instructions for installing the language on the TSC3/Ranger 3
a. On the Ranger 3 / TSC3, use the up and down arrows on the
4-way directional arrow pad to select your language and
press the Enter key (square key in the center of the 4-way
directional arrows) to select the language.
b. Use the up arrow key to highlight the square box next to:
'Yes, I want to use English as the language on this device'
c. Press the Enter key to place a check in the box.
d. Press the down arrow key twice to highlight the 'Next >'
button and press the Enter key to proceed.
e. Your Ranger 3 / TSC3 will then be configured for the
language that you selected.
6. Run TIM to reload your software.
NOTE. If you update the software to a newer version the files
will not open and you will need to run a batch conversion on
the files.
7. Copy your data back to the TSC3/Ranger 3
a. Connect the TSC3/Ranger 3 to the PC via a USB cable
b. Use file explorer to copy the Trimble Data folder from your
PC back onto the device. See step 2
8. Update your field software if needed
a. Run TIM to update your software